Shipping and Delivery Policy

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  • 1. Delivery Coverage

    Vorthysale.com delivers groceries and daily essentials only to serviceable locations. Delivery availability is determined based on your delivery address and will be shown at checkout.

  • 2. Delivery Time
    • Standard delivery timelines may include 15 minutes, same-day, or next-day delivery, depending on the selected service model.
    • Delivery times may vary during peak hours, weekends, public holidays, or due to unforeseen circumstances.
  • 3. Delivery Charges

      Customers can track the status of their orders in real time through the Vorthysale mobile application.

  • 4. Failed Delivery
    • If the customer is unavailable at the time of delivery, the order may be rescheduled based on availability.
    • Additional charges may apply in case of repeated delivery attempts or customer unavailability.
  • 5. Your Rights

    You have the right to:

    • Access and update your personal information
    • Request deletion of your data (subject to legal and transactional obligations)
    • Withdraw consent for marketing communications