Shipping and Delivery Policy

Vorthysale.com delivers groceries and daily essentials only to serviceable locations. Delivery availability is determined based on your delivery address and will be shown at checkout.

• Standard delivery timelines may include 15 minutes, same-day, or next-day delivery, depending on the selected service model.
• Delivery times may vary during peak hours, weekends, public holidays, or due to unforeseen circumstances.

Customers can track the status of their orders in real time through the Vorthysale mobile application.

• If the customer is unavailable at the time of delivery, the order may be rescheduled based on availability.
• Additional charges may apply in case of repeated delivery attempts or customer unavailability.

You have the right to:

• Access and update your personal information
• Request deletion of your data (subject to legal and transactional obligations)
• Withdraw consent for marketing communications