Delivery Partner Privacy Policy for Vorthysale

At Vorthysale.com, we respect the privacy of our delivery partners and are committed to protecting their personal and professional information. This Privacy Policy explains how we collect, use, store, and share data from delivery partners who use our delivery partner mobile application and related services. By registering, downloading, or using the delivery partner app, you consent to the practices described in this policy.

• 1. Information We Collect
  • We collect personal information during registration, including but not limited to your name, phone number, email address, residential address, banking or payment details, and government-issued identification documents as required for verification purposes.
  • We also collect professional and operational details such as delivery history, performance ratings, earnings, and withdrawal requests. In addition, we may collect device information including device model, operating system, app version, and unique device identifiers.
• 2. Location Data

  The delivery partner app requires access to real-time and background location data to assign delivery orders, track pickups and deliveries, and provide accurate updates to customers. Location data is also used for route optimization, safety monitoring, fraud prevention, and service quality improvement.

• 3. Use of Information
  • The collected information is used to:
  • Verify delivery partner identity
  • Assign and manage delivery tasks
  • Process payouts and withdrawals
  • Monitor performance and service quality
  • Maintain records for legal, tax, and regulatory compliance
  • We do not sell or rent your personal information.
• 4. Sharing of Information
  • Limited information may be shared only when necessary, including:
  • With customers (such as name and phone number) for delivery-related communication
  • With payment gateways and banking partners to process payout
  • With government or legal authorities when required by law or to protect the rights, safety, or property of users, partners, or Vorthysale.com
• 5. Data Retention

  Personal and transactional data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Delivery history and payout records may be retained for audit, taxation, or regulatory purposes. After the retention period, data is securely deleted or anonymized.

• 6. Data Security

  We implement reasonable technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or disclosure. However, no digital transmission or storage system is completely secure, and some level of risk is unavoidable.

• 7. Your Rights
  • As a delivery partner, you have the right to:
  • Access and update your personal information
  • Request deletion of your account, subject to legal and contractual obligations
  • Withdraw consent for certain data processing activities, where applicable
  • You may also manage app permissions, including location access, through your device settings. Please note that limiting permissions may affect app functionality.
• 8. Children’s Privacy

  Our delivery partner services are intended only for individuals aged 18 years and above. We do not knowingly collect personal data from children under the age of 13.

• 9. Updates to This Policy

  We may update this Delivery Partner Privacy Policy from time to time to reflect changes in legal requirements, business practices, or app features. Any updates will be published within the app along with the revised effective date.

• 10. Contact Us

  If you have any questions or concerns regarding this Privacy Policy, please contact us:

  📧 Email: support@vorthysalegrocery.com

  📞 Mobile: +91 89780 76970